Terms & Conditions

1. About Handy Foods

Handy Foods operates in the food industry in Australia and uses this website to provide information about the business, its products, services, capabilities and related activities.

Unless expressly stated otherwise, this website is primarily a promotional and informational website.

The website does not constitute an online store and products cannot be purchased directly through the website unless we expressly introduce such functionality in the future.

Any enquiries submitted through the website are enquiries only and do not automatically create a binding agreement for the supply or purchase of goods or services.

2. Acceptance of these terms

By accessing, browsing or otherwise using this website, you acknowledge that you have read, understood and agree to comply with these Terms & Conditions.

If you use the website on behalf of a company, organisation or other entity, you represent that you have authority to act on behalf of that entity.

We may update these Terms & Conditions from time to time.

The version displayed on this website will be the current version and will include the date on which it was last updated.

Continued use of the website following an update constitutes acceptance of the revised terms to the extent permitted by law.

3. Website information

We take reasonable care when preparing and maintaining the information published on this website.

However, website content is provided for general information purposes and may change from time to time.

While we aim to keep information accurate and current, we do not guarantee that all content will at all times be:

• complete;
• current;
• error-free;
• suitable for every particular purpose; or
• available without interruption.

Product specifications, ingredients, packaging, imagery, availability and other information may be updated or changed.

Where accurate information about a particular product is important, users should refer to the current product packaging, label or information supplied directly by Handy Foods.

Nothing in this section excludes any rights or guarantees that cannot lawfully be excluded under Australian law.

4. Product information

The website may display information concerning Handy Foods products, product categories, ingredients, packaging, serving suggestions, nutritional characteristics or other product-related material.

Such information is provided as a general guide.

Actual products may occasionally differ from website imagery or descriptions as a result of:

• packaging updates;
• product improvements;
• ingredient changes;
• supplier changes;
• seasonal availability;
• manufacturing changes;
• photographic presentation; or
• other operational reasons.

We aim to update material information within a reasonable period when significant changes occur.

Current packaging and legally required product labelling should be consulted before consumption or use.

5. Food allergies, intolerances and dietary requirements

Food allergies and intolerances can be serious.

Where the website contains information regarding ingredients, allergens, dietary suitability, nutrition or food characteristics, the information should be considered together with the current packaging and product label.

Consumers with allergies, intolerances or other specific dietary requirements should always check the current product label before consuming a product.

Where necessary, consumers should contact Handy Foods directly for further product information.

Manufacturing processes, suppliers and ingredients may change from time to time.

Nothing displayed on this website should be treated as personalised medical, nutritional or dietary advice.

Persons with medical conditions, severe food allergies or specialised dietary requirements should seek appropriate professional advice when necessary.

Handy Foods intends to comply with applicable Australian food legislation and the Australia New Zealand Food Standards Code.

6. Nutritional information

Any nutritional information displayed on this website is provided for general information purposes and should be read together with the applicable product label.

Actual nutritional values can vary where legally permitted due to factors including ingredient variation, manufacturing processes and serving size.

Website information does not constitute medical or nutritional advice.

If you require advice regarding diet, allergies, intolerances or a medical condition, consult an appropriately qualified health professional.

7. Australian Consumer Law

Nothing in these Terms & Conditions is intended to exclude, restrict or modify any right, guarantee, condition, warranty or remedy that cannot legally be excluded under the Competition and Consumer Act 2010 (Cth), including the Australian Consumer Law, or under other applicable legislation.

Where Australian Consumer Law applies, consumers may have statutory rights and remedies in relation to goods and services.

These rights operate independently of these Terms & Conditions and cannot be removed by contractual terms where the law prohibits their exclusion.

Nothing on this website should be interpreted as limiting those statutory consumer rights.

8. Enquiries and business communications

The website may enable visitors to contact Handy Foods through:

• contact forms;
• telephone;
• email;
• social media;
• enquiry buttons; or
• other communication methods.

Submitting an enquiry does not oblige Handy Foods to enter into any transaction, commercial relationship or supply arrangement.

Any commercial arrangement resulting from an enquiry may be subject to separate quotations, supply agreements, account terms, distribution agreements, invoices, purchase orders or other contractual documents.

Where separate contractual terms are agreed between Handy Foods and a customer or business partner, those specific contractual terms will apply to the extent of any inconsistency relating to that transaction.

9. Permitted use of the website

You may use this website for lawful personal or legitimate business purposes.

You must not:

• use the website for unlawful or fraudulent purposes;
• attempt to obtain unauthorised access to the website or its systems;
• interfere with the operation, performance or security of the website;
• knowingly transmit malware, viruses or malicious code;
• scrape, harvest or systematically extract website content without permission where such activity infringes our rights or applicable law;
• impersonate another person or organisation;
• use automated systems in a manner that places unreasonable load on our infrastructure;
• attempt to bypass website security measures;
• reproduce protected website content for commercial purposes without permission; or
• use the website in a way that infringes the rights of Handy Foods or any third party.

We may restrict or block access where we reasonably believe the website is being misused.

10. Intellectual property

Unless otherwise stated, the website and its content are owned by or licensed to Handy Foods.

This includes, without limitation:

• business names;
• logos;
• trademarks;
• graphics;
• photographs;
• videos;
• illustrations;
• written content;
• product imagery;
• website design;
• layouts;
• icons;
• downloadable material; and
• other intellectual property.

Website content is protected by applicable intellectual property laws.

You may view website content for personal or legitimate informational purposes.

You must not reproduce, republish, distribute, modify, commercially exploit or create derivative works from our protected content without prior written permission, except where permitted by law.

Third-party trademarks and content remain the property of their respective owners.

11. Product photography and website imagery

Product photographs and other imagery are provided primarily for presentation and identification purposes.

Colours and appearance can differ depending on:

• screen calibration;
• device settings;
• lighting;
• photography;
• packaging changes; and
• product variation.

Images should therefore not be interpreted as an absolute representation of every physical product.

12. Third-party websites

This website may contain links to third-party websites, social-media platforms, maps or external services.

Such links are provided for convenience.

Unless expressly stated otherwise, Handy Foods does not control those third-party websites and is not responsible for their:

• content;
• availability;
• security;
• privacy practices;
• accuracy; or
• terms of use.

Access to third-party services is at the user's discretion and may be subject to separate terms and privacy policies.

A link does not necessarily constitute endorsement of the third party.

13. Social media

Handy Foods may maintain profiles or pages on third-party social-media platforms.

Use of those platforms is also subject to the terms, policies and privacy practices of the respective platform provider.

Content displayed on social-media platforms may be updated, removed or changed independently from this website.

14. Website availability

We aim to maintain a reliable website but do not guarantee continuous or uninterrupted availability.

The website may occasionally become unavailable due to:

• maintenance;
• upgrades;
• hosting issues;
• cybersecurity measures;
• internet outages;
• technical failures; or
• circumstances beyond our reasonable control.

We may modify, suspend or discontinue parts of the website where reasonably required.

15. Cybersecurity

We take reasonable measures to protect the website and associated systems.

However, no internet service can be guaranteed to be completely secure.

Users are responsible for maintaining appropriate security protections on their own devices and systems.

You should not attempt to introduce malicious software or interfere with the security or integrity of the website.

16. Disclaimer

To the maximum extent permitted by law, the website and its content are provided on an "as available" basis for general informational purposes.

We do not make guarantees regarding matters that cannot reasonably be controlled, including uninterrupted access, compatibility with every device or third-party internet services.

This disclaimer does not apply where doing so would unlawfully exclude or restrict a statutory right or consumer guarantee.

17. Limitation of liability

To the maximum extent permitted by law, Handy Foods will not be liable for indirect, incidental, special or consequential loss arising solely from the use of, or inability to use, this informational website.

Nothing in these Terms & Conditions excludes or limits liability where exclusion or limitation would be unlawful.

In particular, nothing in these terms excludes, restricts or modifies rights or remedies available under the Australian Consumer Law that cannot lawfully be excluded, restricted or modified.

18. Indemnity

To the extent permitted by law, you agree to indemnify Handy Foods against loss reasonably arising from your unlawful use of the website or your material breach of these Terms & Conditions.

This provision does not require you to indemnify Handy Foods for loss caused by Handy Foods' own negligence, unlawful conduct or breach of applicable law.

19. Privacy

Personal information collected through this website will be handled in accordance with our Privacy Policy and applicable Australian privacy laws.

20. Electronic communications and marketing

Where users voluntarily subscribe to updates or marketing communications, Handy Foods may send relevant electronic communications in accordance with applicable Australian law.

Where required, commercial electronic messages will provide an appropriate method for recipients to unsubscribe.

Users may withdraw their marketing consent using the unsubscribe mechanism provided or by contacting Handy Foods.

Operational or service-related communications may still be sent where appropriate and lawful.

21. Changes to the website

We may alter, update or remove website content, functionality, products, descriptions or other information from time to time.

Where reasonable, we will endeavour to ensure material information remains current.

22. Severability

If any provision of these Terms & Conditions is held to be invalid, unlawful or unenforceable, that provision will be severed or limited to the minimum extent necessary.

The remaining provisions will continue to operate.

23. No waiver

A failure or delay by Handy Foods in exercising a right under these Terms & Conditions does not constitute a waiver of that right.

24. Governing law

These Terms & Conditions are governed by the laws applicable in [STATE/TERRITORY], Australia, together with applicable Commonwealth legislation.

Subject to any rights a person may have to commence proceedings elsewhere under applicable law, the parties submit to the jurisdiction of the courts of [STATE/TERRITORY] and relevant Commonwealth courts.

25. Contact us

If you have questions about these Terms & Conditions, contact: